The impact of medical documentation assistants on process performance measures in a surgical emergency department

Table 3 Details of process activities

Process activity	Triage	Physical examination	Handing over patient (nurse to physician)	Physical examination and interviewing	X-ray	CT scan	Blood testing	Analysis of X-ray	Analysis of CT	Treatment (injection/cast/bandage etc.)	First documentation (of anamnesis and results)	Final documentation (completion of discharge letter)	Trauma room (urgent emergency)
Resource	Triage nurse	Nurse	Nurse, physician	Physician	X-ray department	X-ray department	Laboratory	Physician	Physician	Physician	Physician	Physician	Nurse, physician
Data source	TMS	TMS	TMS	TMS	CIS	CIS	CIS	TMS	TMS	TMS	TMS	TMS	TMS
Mean (time in min)	5.08	4.06	1.46	4.55	18.66	46.05	34.08	2.61	2.85	11.91	6.88	7.9	39.05
Standard deviation (in min)	3.73	3.09	1.58	2.85	16.67	32.05	–	2.31	1.76	11.21	5.3	5.47	13.08

ISSN: 2047-783X